I
Data we collect
We collect the details needed to serve you: contact information, account and order details, enquiry content, delivery information, payment confirmation data, and browsing signals such as cookies and device data.
Privacy Policy
Your trust,
carefully kept.
We treat personal information as part of the relationship entrusted to our maison. This policy explains what we collect, why we collect it, and how we keep it protected.
Privacy by Design
Only what is
necessary.
Our approach is simple: collect with purpose, use with restraint, share only when needed, and protect information as a matter of daily discipline.
Our Principles
Transparent,
limited, protected.
II
How we use it
Your information helps us process orders, answer enquiries, provide samples and quotations, improve our website, protect transactions, and communicate essential service updates.
III
How we protect it
We apply limited access, trusted service providers, secure transmission practices, and retention discipline so personal information is handled with care throughout its lifecycle.
Policy Details
How your
data moves.
Last updated: May 19, 2026. This page is a general privacy statement for website visitors, customers, and business partners.
Information you provide
When you submit a form, request a quotation, create an account, place an order, or contact our team, we may process your name, company name, email address, phone number, shipping address, billing details, and message content.
Information collected automatically
We may collect technical information such as IP address, browser type, device identifiers, pages viewed, referring URLs, and cookie preferences. This helps us understand website performance and keep the site reliable.
Cookies and analytics
Cookies may be used to remember preferences, support cart and account features, measure traffic, and improve content. You can manage cookies in your browser settings, though some website functions may be affected.
Sharing and service providers
We do not sell personal information. We may share necessary data with payment processors, logistics partners, hosting providers, analytics services, customer support tools, and legal or regulatory authorities when required.
Retention
We keep personal information only for as long as necessary for the purposes described in this policy, including order records, legal obligations, dispute resolution, and legitimate business needs.
Your choices and rights
Depending on your region, you may request access, correction, deletion, restriction, portability, or objection to certain processing. You may also unsubscribe from marketing communications at any time.
Questions or Requests
Write to
our team.
For privacy questions, access requests, or deletion requests, please contact us and include enough detail for our team to verify and respond to your request.